that does not happen without incredibly good management, personnel management and i.t. systems to make it work. harlan kelly is responsible for all of that. [applause] >> good afternoon. first, i would like to thank spur and mfac for this prestigious award. also, ed harrington for nominating me. also, a special thanks to my family. mason, kelly, tray, my wife, naomi, my sister joy, and my mother-in-law. they have been supporting me for a long time. behind this individual all board, there's a team of people that are responsible for making things happen. just for a moment, i want the puc to raise their hand and give a shout.